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MailHop E-Mail Delivery Delays

Tue, 09 Feb 2010 1557 UTC

Due to an extremely high amount of incoming e-mail being queued on our MailHop Forward, Relay, and BackupMX products, we are seeing intermittent delays for some customer e-mail. We are taking steps to correct the problem, and will update this post at regular intervals with status information. No customer e-mail has been lost, everything will be delivered. This does not affect MailHop Outbound, nor any of our other products.

We apologize for any inconvenience this may have caused.

Update: As of approx. 1900 UTC, the queued mail is continuing to drain. We are continuing to monitor the situation.

Update 2: As of approx. 2300 UTC, we are continuing to deliver the backlogged mail. Most of the mail has been delivered at this point, and we expect it to be completely caught up in the next couple of hours.