DynStatus

Emergency Bandwidth Provider Maintenance in Chicago, IL

On March 15, between 0700-0800 UTC, one of our bandwidth providers will be performing an emergency maintenance on their router in our Chicago, IL data center. As a result users may experience degraded performance as connections that would normally come in over this provider are routed over other paths. For Dynect traffic management customers, changes to your US Central definitions are not necessary as this traffic will be routed to other anycast sites.

Dynect DNS and monitoring services at this site will continue to function.

Network Capacity Upgrades - Palo Alto, Chicago, and Frankfurt

As part of our ongoing efforts to expand and harden the Dyn Inc. infrastructure, we will be upgrading our transit links to NTT Communications at our Palo Alto, Chicago, and Frankfurt Points of Presence on Friday, March 5, starting at approximately 20:30 UTC. No impact to production systems is expected as this work is fully scripted and coordinated, however, to complete these updates, some routing adjustments may occur, and customers may experience slightly degraded network performance as we migrate to the new links. These disturbances should last no longer than 5 minutes per PoP.

Update: Frankfurt upgrade is now scheduled for Monday March 8 at approximately 20:30 UTC.

Router Maintenance in Hong Kong

On March 4th, between 0100-0300 UTC, we will be performing router maintenance in our Hong Kong data center. As a result users may experience degraded performance as connections that would normally come in over this provider are routed over other paths. For Dynect traffic management customers with Asia regional definitions a small percentage of responses may return your global pool. We do not recommend any changes to your GSLB regional settings.

Update: This maintenance has been extended by 30 minutes to 0330 UTC. We apologize for any inconvenience this may cause.

Update: Maintenance is complete as of 0325 UTC.

Network Capacity Upgrades - Ashburn and Amsterdam

As part of our ongoing efforts to expand and harden the Dyn Inc. infrastructure, we will be upgrading our transit links to NTT Communications at our Ashburn and Amsterdam Points of Presence on Wednesday, March 3, starting at approximately 20:30 UTC. No impact to production systems is expected as this work is fully scripted and coordinated, however, to complete these updates, some routing adjustments may occur, and customers may experience slightly degraded network performance as we migrate to the new links. These disturbances should last no longer than 5 minutes per PoP.

Update: Planned maintenance in these PoPs is complete as of 21:00 UTC.

Dynect Monitoring Service Interruption

Beginning at approximately 2230 UTC 2010-02-22 a database issue on our Dynect Platform database server caused degraded performance for monitoring result processing.

As our operations and engineering team works to resolve this issue, monitoring services for Load Balance, Failover and Dynect Traffic Management services are disabled.

This event is in no way related to yesterday’s status posting regarding monitoring services, this is a different event.

UPDATE: As of 0120 UTC 2010-02-23 all services are again operational. We apologize for this interruption in service. Our system engineers are following best practices for ensuring data integrity and working to minimize the impact as much as possible.

Dynect Monitoring Disruption

Beginning at approximately 18:05 UTC, a database maintenance processes caused disruption in the Dynect Platform monitoring and reporting system.

UPDATE: As of 20:45 UTC, Dyn Inc. Operations located the source of the issue and restored all monitoring and reporting systems. During this time period, Dynect Platform customers utilizing our Failover, Load Balancing, and Traffic Management functions did not have their IP endpoints monitored for failure. All systems are functioning normally at this time. An Incident Report will be forwarded to all customers via e-mail shortly.

Bandwidth Provider Maintenance in Chicago, IL

On February 18, between 0800-1100 UTC, one of our bandwidth providers will be performing maintenance on their router in our Chicago, IL data center. As a result users may experience degraded performance as connections that would normally come in over this provider are routed over other paths. For Dynect traffic management customers, changes to your US Central definitions are not necessary as this traffic will be routed to other anycast sites.

Dynect DNS and monitoring services at this site will continue to function.

Bandwidth Provider Maintenance in Newark, NJ

On February 9, between 1900-2100 UTC, one of our bandwidth providers will be performing maintenance on their router in our Newark, NJ data center. As a result users may experience degraded performance as connections that would normally come in over this provider are routed over other paths. For Dynect traffic management customers, changes to your US East definitions are not necessary as this traffic will be routed to other anycast sites.

Dynect DNS and monitoring services at this site will continue to function.

Site maintenance in Newark, NJ - Canceled

On January 28, between 1900 and 2000 UTC, we will be performing site maintenance at our Newark, NJ data center. In order to avoid any interruptions to the Dynect monitoring and DNS services, and DynTLD DNS services, we will be removing this site from the Dynect and DynTLD anycast pools during this period. DNS and monitoring services will continue to be served from the other locations across our network. For Dynect traffic management customers, changes to your Newark site definitions are not necessary as this traffic will be routed to other anycast sites.

Update: maintenance for this site has been canceled.

Bandwidth Provider Maintenance in Ashburn, VA

On February 1, between 0700-1000 UTC, one of our bandwidth providers will be performing maintenance on their router in our Ashburn, VA data center. As a result users may experience degraded performance as connections that would normally come in over this provider are routed over other paths. For Dynect traffic management customers, changes to your US East definitions are not necessary as this traffic will be routed to other anycast sites.

Dynect DNS and monitoring services at this site will continue to function.

Degraded Performance in Hong Kong

Due to an issue with an upstream provider, which began at approximately 2335 UTC, users may notice a degraded performance in DNS resolution and monitoring from our Hong Kong data center. We apologize for any inconvenience, our network operations group is communicating with this provider in order to resolve the issue.

Update: As of 0240 UTC, routing issues upstream have been resolved.